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Comprehensive Warranty Policy for Geekay Bikes

General Provisions

• Product Range: Applies to Geekay electric bikes, regular bicycles, and electric bicycle conversion kits.
• Dealer Network: Available through authorized Geekay dealers and our official website.
• Warranty Activation: Product registration on the Geekay website within 15 days of purchase is mandatory for warranty activation.

Warranty Coverage

• Electric Bikes:

• Frame: Lifetime for aluminum, 7 years for steel.
• Motor: 2 years; 18 months(Replacement) + 6 months (Repair), covering manufacturing defects.
• Battery: 2 years; 18 months(Replacement) + 6 months (Repair), excluding misuse or improper maintenance.

• Regular Bicycles:

• Frame: Lifetime for aluminum, 7 years for steel.

• Conversion Kits:

• Motor: 2 years; 18 months(Replacement) + 6 months (Repair), against manufacturing defects.
• Battery: 2 years; 18 months(Replacement) + 6 months (Repair), excluding misuse and improper charging.

Warranty Exclusions

• Damage from misuse, abuse, neglect, or accidents.
• Normal wear and tear, modifications, or use of non-original parts.
• Damage due to environmental conditions, improper storage, or chemical exposure.
• Products used for competitive sports, stunts, or modifications for performance.

Claims and Repairs

• Claims must be made through authorized Geekay dealers or by registering a complaint on the Geekay website.
• Labour costs for warranty service are borne by the product owner.
• Replacement parts are subject to availability; sourcing costs for unavailable parts are the owner's responsibility.
• Proof of purchase and registration are required for warranty service.

Limitations

• Warranty is non-transferable and valid only for the original purchaser.
• Excludes damage from natural calamities, rough handling, or unauthorized repairs.
• The decision on warranty claims is at Geekay Bikes' discretion.

Battery and Storage

• Covers manufacturing defects but excludes damage from power surges, water exposure, and negligence.
• Follow battery storage guidelines to maintain warranty validity.

Legal and Miscellaneous

• Warranty valid only in India and subject to change without notice.
• All disputes are subject to jurisdiction in the headquarters of Geekay Bikes.
• Geekay Bikes is not liable for indirect or consequential damages.